How do I get my products to the customers?

Written by johan rossouw

As a supplier you will be required to send your sold products directly to the customer buying from you. For this we recommend using a Courier service for better control over parcels. (See www.internetexpress.co.za) You can also make use of the Speed Services (www.speedservices.co.za)

In either case you will be required to e-mail your customers their tracking number as soon as you have dispatched their goods.

How will I know when I have orders?

Written by johan rossouw

You will receive an e-mail from the Market Place with details of who ordered from you, quantities and delivery details. This is an automated process when a shopper completes their purchase.

Is there a signup or setup cost for becoming a supplier?

Written by johan rossouw

There will be no setup or signup costs for suppliers when they signup and load their own products on the Market Place. The only cost will be a monthly service fee of R150. If you prefer to have us load your products and create your categories etc for you, a setup cost will be discussed with you based on the volume of work.

When do I dispatch products to customers?

Written by johan rossouw

You should only dispatch goods to customers when you have been informed by the Market Place that payment is verified for orders placed. This will happen 24-48 hours after you have received orders.